Terms and Conditions

Matěj Kratochvíl
place of business: Rostoklaty 173, 281 71 Rostoklaty, Czech Republic
business identification number (IČO): 23974486
not registered as a VAT payer
e-mail: matej.kratochvil33@seznam.cz

The provider delivers design, development, updates, and deployment of websites, web applications, e-commerce solutions, and related technical services according to the client's individual requirements.

• The contractual relationship is established by confirmation of an offer, by an order, or by a written agreement, including an agreement concluded by e-mail, concerning scope, price, and deadlines.
• These terms and conditions form an integral part of the contractual relationship unless the parties agree otherwise.
• Individual arrangements in the contract or offer take precedence over the provisions of these terms and conditions.

• The price is agreed as a fixed price, a daily rate (MD), or an hourly rate, as agreed by the parties.
• Indicative prices stated on the website do not constitute a binding offer until confirmed in an individual offer.
• Invoicing is carried out as agreed, usually by way of a deposit and final payment upon delivery, or by milestone billing.
• The due date for invoices is usually 14 days from the date of issue, unless agreed otherwise.
• In the event of late payment, the provider is entitled to suspend performance of the work until the outstanding amount is paid.

• The provider is obliged to perform the services with professional care, within the agreed scope and deadlines.
• The client is obliged to provide materials, feedback, and decisions necessary for performance of the contract in a timely manner.
• Delays caused by the client, in particular failure to provide materials or approvals, extend the performance deadline accordingly.

Upon completion of the work, the provider delivers the result for review. If the client does not submit comments within the agreed period, usually within 7 business days, the work is deemed accepted. Minor adjustments within the agreed scope are performed by the provider within a reasonable time.

The client is entitled to exercise rights arising from defective performance in accordance with the Czech Civil Code. A defect must be reported without undue delay after it has been discovered. A complaint must be sent to matej.kratochvil33@seznam.cz together with a description of the defect and the relevant project documentation.

• Copyright in the result of the work passes to the client upon full payment of the agreed price, unless the parties agree otherwise.
• The provider reserves the right to present completed projects in its portfolio unless the client raises an objection in writing.
• The use of open-source components and third-party licences is governed by their respective terms.

The parties undertake not to disclose confidential information obtained in connection with their cooperation, unless such information is publicly available or its disclosure is required by law.

The provider is not liable for damage caused by incorrect instructions, failure to provide materials, interference by third parties, or the operation of systems outside its control. The provider's liability is always limited to the extent permitted by applicable law.

The processing of personal data is governed by the Privacy Policy.

These terms and conditions are governed by the laws of the Czech Republic. The parties shall seek to resolve any dispute amicably. If no amicable settlement is reached, the matter shall be decided by the court competent in respect of both subject matter and place according to the provider's registered office.