Terms and Conditions

Matěj Kratochvíl
place of business: Rostoklaty 173, 281 71 Rostoklaty, Czech Republic
business identification number (IČO): 23974486
not registered as a VAT payer
e-mail: matej.kratochvil33@seznam.cz

The provider delivers design, development, updates, and deployment of websites, web applications, e-commerce solutions, and related technical services according to the client's individual requirements.

• Cooperation usually starts with a non-binding enquiry through the website form, by email or via LinkedIn. Submitting the form or receiving an acknowledgement does not constitute an order, a contract or an obligation to pay. On that basis, the provider prepares an individual offer covering scope of work, price, and deadlines.
• A contractual relationship is formed when the client expressly accepts the offer. Acceptance may also be given by e-mail. Only an accepted offer is binding.
• These terms form part of a contract if the offer or contract refers to them and the client had an opportunity to read them before concluding the contract. Submitting the form does not constitute acceptance of these terms. Individual arrangements in the offer or contract take precedence over these terms.

• The price is agreed as a fixed price, a daily rate (MD), or an hourly rate, as agreed by the parties.
• Indicative prices stated on the website do not constitute a binding offer until confirmed in an individual offer.
• Invoicing is carried out as agreed, usually by way of a deposit and final payment upon delivery, or by milestone billing.
• The due date for invoices is usually 14 days from the date of issue, unless agreed otherwise.
• In the event of late payment, the provider is entitled to suspend performance of the work until the outstanding amount is paid.

• The provider is obliged to perform the services with professional care, within the agreed scope and deadlines.
• The client is obliged to provide materials, feedback, and decisions necessary for performance of the contract in a timely manner.
• Delays caused by the client, in particular failure to provide materials or approvals, extend the performance deadline accordingly.

Upon completion of the work, the provider delivers the result for review. The client confirms acceptance or provides specific comments within the agreed period. Any other acceptance procedure must be expressly agreed in the offer or contract. Minor adjustments within the agreed scope are performed within a reasonable time. Statutory rights regarding defective performance remain unaffected.

The client is entitled to exercise rights arising from defective performance in accordance with the Czech Civil Code. A defect must be reported without undue delay after it has been discovered. A complaint must be sent to matej.kratochvil33@seznam.cz together with a description of the defect and the relevant project documentation.

• Upon full payment, the client obtains permission to use the work within the scope and for the purpose agreed in the offer or contract, unless otherwise agreed or provided by law. Copyright itself is not transferred; licence terms are agreed for the individual project.
• The provider reserves the right to present completed projects in its portfolio unless the client raises an objection in writing.
• The use of open-source components and third-party licences is governed by their respective terms.

The parties undertake not to disclose confidential information obtained in connection with their cooperation, unless such information is publicly available or its disclosure is required by law.

The provider is not liable for damage caused by incorrect instructions, failure to provide materials, interference by third parties, or the operation of systems outside its control. The provider's liability is always limited to the extent permitted by applicable law.

The processing of personal data is governed by the Privacy Policy.

These terms and conditions are governed by the laws of the Czech Republic. The parties shall seek to resolve any dispute amicably. If no amicable settlement is reached, the matter shall be decided by the competent court under applicable law. Mandatory statutory consumer rights remain unaffected where the client acts as a consumer.